Submit a Request

Please read each main Contact Reason carefully and then select the matching secondary reason for your issue.

Please select the language in which you would prefer to receive support.

Please write your Badlion account name here.

Please write the email address linked to the Badlion account you named above. Once we block this email address, it will not be possible to use it to log in.

Please write the email address linked to the Badlion account you named above.

Please write your Java Edition Minecraft, not Microsoft, account name here.

Enter the order ID from your purchase. Find it at https://store.badlion.net/account/payments. Payment account IDs (e.g. PayPal) won’t work.

Please write the name of the Minecraft account for which the purchase was made.

Please select the payment method used for the purchase.

If you paid with PaySafeCard, refunds can only be sent to your PaySafeCard account. If you don’t have one, please register and enter its email here. Double-check the email for accuracy before submitting.

Please select the date when you made this purchase.

Please write the name of the Minecraft account to which you want us to transfer the purchase.

Please provide a link(s) to the cosmetics you want to exchange your current cosmetics with.

Please enter your Windows version here (e.g., Windows 11 Pro).

Please enter your macOS version here (e.g., 15.2).

Please enter your Linux version here (e.g., Ubuntu 22.04 LTS).

Please select the Minecraft versions which are affected by this issue.

Please select the Badlion version that has this issue.

Does this issue happen with or without Optifine enabled?

Please enter your Discord username here.

If you do not know, leave this not selected.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Add file or drop files here